Digital Transformation from the Inside

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People Are the Product: Chief Digital Officer at EY and professor at three NYC universities, the real value comes from employees bringing knowledge and experience to clients 🎓 

 

From Marvel to Microsoft: Started at Marvel Comics launching AOL shopping, built his own collectors site during the dot-com boom, became an original hire for MSN Search that became Bing Ads 🚀 

 

Neurocognitive AI Revolution: Going beyond Gen AI to where AI starts thinking, not just generating answers that might give you 11 when you ask for one plus one 🤖 

 

Privileged Seat Philosophy: Talks with smart people thinking 5-10 years ahead for corporations, then brings that back to transform EY's own way of working 💡 

 

Advice to Young Lou: You're not going to be a doctor, lean into marketing and business, embrace the internet early to accelerate faster, and the 100 emoji ends every conversation ✅